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Tips for effective work relationships

  • Writer: Andrea Pescetto
    Andrea Pescetto
  • Feb 24, 2023
  • 2 min read


Why are interpersonal skills important at work?

We spend most of our day in the office and having strong quality professional relationships at work could potentially increase motivation, performance, productivity, and genuine intentions! Schultze & Badzinski (2015) mention, "our listening becomes shared, aimed at mutual flourishing, and grounded in genuine social identities" (p.44), this is why face- to - face communication is important.

How to face conflict at work?

Any work activity could end in a disagreement and THAT IS OKAY. The challenge is to promote peace with a productive conflict management style. This is significant in a workplace because when we listen with intention, and we reflect on how to accept a new perspective it ends becoming an inviting and cooperative environment. The presence of genuine harmony, understanding and goodwill between people is an example of unity and relational peace.

The art of listening

If we listen to our customers, employees, friends with the sole intention to promote unity, and relational peace - it will us to have a proper perspective within interpersonal communication. As for imperfect humans that we are, if our minds are set to live at peace with one another, then that imperfection evolves in something kind and beautiful.

Communication is power

Misunderstandings and conflict can be solved through communication approach. The power is through the process and our mindsets. The key is having compassion in the communication process by focusing on the facts, speaking with respect, consideration and work limits.

What creates conflict in the workplace?

  • Jealousy

  • Lack of recognition

  • Not working with a mission

  • Not having honest communication

  • Lack to recognize the non-verbal cues

  • Lack to create productive strategies

  • Unpaid employees

BASIC VALUES NEEDED in the workplace

Your workplace values are the guiding principles that are most important to you about the way that you work.

  • Honesty

  • Integrity

  • Empathy

  • Accountability

  • STRONG WORK ETHIC

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By: Andrea Pescetto


References:

Hocker, J. L. & Wilmot, W. W. (2011). Collaborative negotiation. In K.M. Galvin (Ed.), Making connections: Readings in relational communication (5th ed., pp. 215-222). Oxford University Press.

King, P. (2020). How to Listen with Intention: the foundation of true connection, communication, and relationships. Independently published.

Schultze, Q. J. & Badzinski, D. M. (2015). An essential guide to communication: Building great relationships with faith, skill, and virtue in the age of social media. Baker Academic

 
 
 

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